If you have questions or concerns, please email Info@wobbi.eu and we will respond as quickly as we can.
All the best and have a continued good day,
Wobby 🐏
FAQ – Häufig gestellte Fragen und Antworten
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If you are not satisfied with your boots, you can return or exchange them within 30 days of placing your order. If you pre-order products, you can return within 30 days after we have shipped your products. We only refund products that are unused, have hangtags on and are registered in our return portal.
Returns are charged at SEK 59 per return if you do not return 4 or more products, then a return fee of SEK 100 is charged.
The fee will be charged from your original invoice.See the detailed instructions in Exchanges & returns on how to return or exchange a product.
We do our very best not to wear out nature unnecessarily and thus want to encourage unnecessary changes.
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To find all the information to make a return or exchange, you can click HERE.
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Der Inlandsversand kann bis zu 5 Werktage dauern.
Der Versand ins Ausland kann bis zu 14 Werktage dauern.
Aufgrund globaler Herausforderungen in der Lieferkette können die Lieferzeiten länger als üblich sein. -
Alle unsere Produkte unterliegen einer Qualitätskontrolle.
Unsere Garantie bietet eine Garantie gegen Herstellermängel.
Die Garantie deckt alle Herstellungs-, Konstruktions- und Materialfehler ab. Bitte benachrichtigen Sie uns innerhalb von 2 Monaten nach Feststellung etwaiger Mängel.
Schläge, unsachgemäße Verwendung oder andere Probleme, die nicht auf Herstellermängel zurückzuführen sind, sind nicht abgedeckt. -
Ja, wir bieten vollständige und teilweise Rückerstattungen an.
Bitte erkundigen Sie sich nach weiteren Informationen zu unseren Rückerstattungsrichtlinien. -
As soon as you have placed your order, we will start processing it. Delivery time depends on the time and day you place your order and which part of the world you live in. Estimated delivery time in Sweden is 1-3 weekdays, in Europe 2-10 weekdays and 3-14 weekdays in the rest of the world. Our goal is for all orders to be delivered within two weeks of placing the order.
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There are several payment options. You can pay with Klarna, Mastercard, Maestro, Visa debit and credit , Amex, PayPal and Swish .
If you have paid with Klarna Pay Later and want to return your order, you can pause the invoice by reporting a return in the Klarna app.
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Damn, that wasn't good.
Please check to make sure this information is correct:- Card details
- Expiration date
- Settings for online purchases or foreign currencies
It is always best to speak to your card issuer or bank first. If they can't help you then contact info@wobbi.eu or chat with us and we'll try our very best to help you!
If you pay with Klarna, make sure you are in a country where you can pay with Klarna and that you have selected the correct currency.